NO rain checks or refunds will be issued for holidays.
Either a rain check for the full amount or a refund of the amount, minus $25 charge, will be given for cancellations received at least 14 days prior to check-in date.
A rain check for 50% of the reservation amount will be issued for cancellations received 4 to 13 days prior to check-in date.
Rain checks are valid for 12 months.
Note: Cancellations made less than 4 days prior to arrival date are NOT eligible for refunds or rain checks
“No Shows” will be charged the full reservation amount.
We cannot control, nor guarantee the weather. You are responsible for the entire length of stay you reserved. Refunds will not be given for late arrivals or early departures.
Cancellation/Refund Policy for Cabins
Full refund for cancellations made within 48 hours of booking, if the check-in date is at least 14 days away. If cancellation is before 14 days there is a 25% cancellation fee. A 50% refund for cancellations made at least 7-13 days before check-in. No refunds for cancellations made within 7 days of check-in.
When we reserve a campsite for you, we actually take it off the market for the dates you reserve. Even though we may have subsequent requests from others for a site on these dates, we save the site just for you – even if it means turning away other customers! We agree to hold a site available for your use for a period of time you specify and you agree to pay a specified amount for the right to occupy this site for that period of time. We cannot control, nor guarantee the weather. You are responsible for the entire length of stay you reserved. Refunds will not be given for late arrivals or early departures. We have a firm reservation and cancellation policy to ensure that we can continue to provide this service commitment to you.
All rates include 2 people, additional people $3.00/day, maximum of 6 persons per site (including visitors), visitors must register with the camp host before entering the campground
Weekends: 2 night minimum, Holidays: 3 night minimum
Reservations are not confirmed until payment is received.
Check-in 2:00 pm-9:00 pm, Check-out 11:00 am (depart campground)
Quiet hours are from 10:00PM to 8:00AM.
Notice to Campers:
For the complete list of State and Federal Pool rules, please read all the signs at the entrance to the pool.
This place was AMAZING! The new owners are great! We camped for 3 nights with three children. They never had a bored moment! The enjoyed swimming in the pool, playing games in the field, riding around with the owner, catching fish in the pond, and riding bikes. Washhouse was very clean both my husband and I used them. Everyone here was very nice! We will come back again!
This is a wonderful campground, and close to so many activities. The new owners work hard to make sure your stay is pleasant and the grounds are well maintained. The bathroom was spotless, as was the pool area. I hope I have the opportunity to return for a visit.
The new owners were amazing. The site was beautiful, the owners were always cleaning, checking the trash, checking in to see if everyone was having a good time, etc. They suggested adventures/waterfalls to visit and just kept everyone happy. Our kids loved the pool – which was pristine – and mining for gems less than 100 yards from our campsite. Beautiful location and wonderful people!
What a great place to stay. The owners are 100% dedicated to providing a place to relax and enjoy the quiet serenity of Western North Carolina’s Smokey Mountains. They even deliver firewood right to your camp site!!!